FAQ

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Frequently Asked Questions

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Why Professional Self Storage?
  • Drive-thru access
  • State of the art security
  • All indoor units
  • High ceiling heights
  • Climate controlled
Is there anything I can not store in my unit?
Yes. The following items should not be stored in your facility:
  • Gas powered vehicles of any kind including but not limited to boats, ATV, motorcycles, etc
  • Animals
  • Illegal drugs
  • Jimmy Hoffa
How long is my lease term?
Your lease is considered month to month and can be terminated at any time. We do not prorate the final month. Our site manager will need notification of terming out and a final walk-thru will be conducted to receive your security deposit. You may pay up to a year in advance if you would like.
What do I need to bring with me to sign the lease?
Photo ID, Security Deposit, $5 Lock Rental Fee (if necessary), and first months full rent.
How do I access my unit?
During your lease signing you will be given a personal access code for the drive thru door. You will be able to use this code at anytime to enter the building. Lease signing is only completed during normal office hours Monday-Friday 8am-5pm and must be completed prior to move-in.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, Check and Cash.
Can I setup automatic payments?
Yes. At lease signing or anytime you decide, we can either withdraw payments from your bank account through ACH or autopay monthly via credit card.


Will I receive a monthly bill?
No. It is up to you to remember to pay your rent on the 1st of every month per the lease agreement.
What sort of security does the facility offer?
Our video security monitoring and personal keypad access work around the clock to secure your valuables.
Do you insure my belongings?
No. As with most storage facilities our insurance only covers our building. It is up to you to secure Renters Insurance on your belongings.
What temperature range is the facility kept at?
Our goal is to keep the facility between 55°-85° fahrenheit.
Do units have electrical outlets?
No
Do you offer multi-unit discount?
Yes! If you rent 2 or more units with us you will receive a 10% discount! Please note, if at anytime you cancel your additional units standard rates will apply.
Do you offer an affiliate program?
We are currently working on a program. If you are interested in becoming an affiliated business, please contact us!


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